Customer Retention Rate

【字彙解釋】

Customer Retention Rate 顧客保留(持續)率

Customer

n. 顧客

Retention

n. 保持力, 保留, 記憶力

Rate

n. 比率, 比例, 速度, 價格, 等級 vt. 對…估價, 定…的費率, 認為, 鑑定等級 vi. 被評價, 被列入等級


【前後詞彙】

Customer groups 顧客群
Customer Holdover Effect 顧客再購買效果
Customer loyalty 顧客忠誠性
Customer mix 顧客組合
Customer needs 顧客欲求
Customer orientation 顧客導向
Customer persuasion 說服顧客
Customer profitability 顧客利益性
Customer purchase plan survey 顧客購買計畫調查
Customer relations 顧客關係
Customer Retention Rate 顧客保留(持續)率
Customer satisfaction 顧客滿足
Customer service 顧客服務
Customer service level 顧客服務水準
Customer's buying habits 顧客的購買習慣
Customer's excuses 顧客推辭的原因
Customer's preference 顧客偏好
Customer's preference 顧客偏好
Customers buy 顧客購買
Cyclical responsiveness 週期性反應